Commerce > Orders > Shipping and receiving

Shipping and receiving

Completing the order processing includes these tasks:

Shipping and Receiving are split into two areas: shipmentCommerce: a collection of products from a purchase order, ready to be shipped to the receiver after having gone through inventory check and other verifications.s and returnCommerce: manages exchanges and refunds for faulty products.s.

The Shipments view contains the following information.

  • Order Created. This column specifies when an order was created. This is useful, for example, if you want to ship orders by date and time.
  • Last Modified. If any changes were made to an order, a date stamp for its last modification will be displayed here.
  • Number #. This column is for the individual IDs assigned to each order. The first number is the unique tracking numberUsed for tracking shipment of orders.. The second number is the unique tracking number assigned to the order for shipping purposes.
  • Customer. The full name of the customer as it appears on the package. This is useful, for example, if you want to ship orders all together to one customer.
  • Shipping Method. Specifies the shipping method used by each order. Depending on how many methods of shipping you have specified in the administration area, a different shipping method can show up in this column.
  • Address. The address that the package is being shipped to.
  • Warehouse. A warehouse is (most likely) a physical location where you store your goods before delivery. You can select from any of the warehouses you have put into your system. Remember to select the correct one when attempting to check for shipments. You can change the Default Warehouse in the Administration section of the Commerce Manager. If you have only digital products, the default warehouse should be adequate.
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Episerver User Guide update 16-1 | Released: 2/16/2016 | Copyright © Episerver AB | Send feedback to us