Organizations

Under Organizations, you can create new organizations. Categorize organizations into different types, such as regional branches and departments, and also business categories, such as Computer and Electronics or Clothing and Accessories.

You can assign an organization to a customer groupCustomer groups are created in Commerce Manager then applied to contacts and organizations. Customer groups are common to both contacts and organizations, and you can apply them to customer segments that are targeted for marketing campaigns and customer group-specific pricing, including variants., to which you can apply specific pricing and personalizationAdapt content to customized target groups for a more personalized website experience, such as displaying different content to first time and returning visitors. (See visitor groups.).

You can structure an organization as a tree, with sub-units and different permissions assigned to each branch. For example, you can set up your company as a parent-level organization while setting up departments, such as Sales & Marketing, IT/Development, and Operations, as organization units. Within this scenario, you can restrict the access of users in each department to appropriate systems, screens, and functionality within Commerce ManagerOne of several main user interfaces in Epi Commerce. This UI area, available from the top menu after logging in, provides screens for managing markets, customers, catalog, orders, and so on. You can manage the information on some Commerce Manager screens in other, newer user interfaces. Where possible, we recommend using the newer ones..