Step 1. Selecting the content type

Email

If you edit an email for the first time, select a template:

1. From the Template drop-down list, select one of these options.
   • New. Creates a message from a template (for example, the Optimizely Template Kit) or enter your own HTML into the free-text template.
   • Message. Applies content from existing message you select from the list. You can select new or sent messages.
   • Message template. Send messages regularly with the same sender number (such as "Our offers of the week"). Select the required template from the list. The subject, sender information and attachments are already configured in the message templates. If you select this option, go to Configuring the message. See also Message templates.
2. Click Next.

SMS

To edit an SMS message, see Configuring the message.

Mobile Push

To edit a Mobile Push message, see Configuring the message.

Web Push

To edit a Web Push message, see Configuring the message.

Print

If you edit a print message for the first time, select a template:

1. In the Template drop-down list, select one of the following options:
   • New. Creates a message from a template. You can also enter your own text into the free-text template. Click New in the left column and select a template from the list.
     • Letter DIN A4. Send a standard letter with one or more pages. Letters are folded into DIN lang format and placed in an envelope.
     • Postcard DIN A6. Send customer reply cards, advertising, and so on. The front side has fields for the sender, address, franking, and coding areas that cannot be used. Write the content on the entire reverse side (taking the minimum margins into account).
     • Postcard DIN lang. Send decorative cards, advertising, and so on. The front side has fields for the sender, address, franking and coding areas that cannot be used. Write the content on the entire reverse side (taking the minimum margins into account).
     • Postcard DIN lang in envelope. The postcard DIN long is also available in an envelope. It is slightly larger than the normal postcard DIN long and is well suited if you want to send your decorative postcards, info postcards and so on in a neutral envelope with window.
     • Postcard maxi. Choose this format for coupons, promotional announcements, invitations or appointment reminders. The front side includes fields for sender, address, franking and coding zone, which must not be written on. The reverse side can be filled completely with content (subject to minimum margins).
   • Message. Applies content from an existing message by selecting a message from the list. You can select new and sent messages.
   • Message template. Send messages regularly with the same dispatch option. Select the required template from the list; the format and dispatch options are already configured in the message templates. If you select this option, go to Configuring the message. See also Message templates.
2. Click Next.