Recommendation

Prerequisite

Cross sell or upsell products have been assigned to a catalog entry.

The Recommendation server control lets you cross-sell or up-sell products to a customer based on another product’s ID. After you create a product in the Workarea, you can define a list of other products that you want to associate with the new product. While viewing a product in the Workarea, choose View > Cross Sell or Up sell. Then, by adding the Recommendation server control to a Web form that contains a Product server control, the customer sees the recommendations when viewing the original product's details.

Typically, this control appears on a page along with a Product server control. By using this control in conjunction with the Product control, a customer can view the details of a product and also receive suggestions on additional purchases. A customer can click the title to view the suggested product to view its details.

For example, if your site is selling a hat, mitten and scarf set, you might use this server control to cross-sell winter jackets. You could also use the control to up-sell a more expensive hat, mitten and scarf set, or a set that includes additional items.

The RecommendationType property determines whether the Recommendation server control is used for up-selling or cross-selling.